Shop With Confidence

Buyer Protection Policy:

Buyer protection is part of our promise to ensure you're satisfied with your purchase. If you have an issue or there's a discrepancy with your item, we guarantee to work with you to reach a resolution. 

How does an item qualify for protection?

  • All purchases are protected by our buyers protection policy  

How do you report an issue?

  • If you receive an item that doesn't meet your expectations, Contact us within the specified timeframe. When reaching out, make sure to include photos of the areas of concern and the item as a whole, so our specialists can better evaluate the issue and more quickly reach a resolution.

Problem with Tracking Order or Tracking number?

  • You will be provided with a tracking number for orders. You can track your orders right from our store on the track order page. If you experience any issues with tracking get in contact with us. We will resolve any issues you may be experiencing and answer any questions you may have. Contact Us  

Have Not received order?

  • If you have not received your order due to a number of reasons. Such as lost in mail, Tracking number not working. We will track your order. If we cant find the location of your item you will be issued full refund. 

Safe Shopping Guarantee - Protection Against Credit Card Fraud:

Shopping on is safe. Every credit card purchase is covered by our Safe Shopping Guarantee:

  1. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Shop Safely and Securely:

1 Call Away Store takes great pride in offering a safe and secure online shopping experience.

We understand that the safety of your personal information is extremely important to you. We use a wide array of electronic and physical security measures and devices to protect your personal data and credit card information from unauthorized access.



Fast Shipping deliveries, which will arrive within approximately 5-10 business days, depending on order size and location time may vary. Express Shipping is also available, and your preferred expedited method can be selected at checkout. Your tracking number will be sent automatically via email or text. 

International:Related image

For international orders you can select either of the following options:

  • USPS International Priority (6-18 days Tracking provided until package leaves U.S. only and Insurance must be purchased separately). USPS shipments come with the package's customs number indicating when the package leaves the United States. *USPS orders may be subject to a customs tax upon entering international countries, so please understand your country's import laws before using USPS*


Have questions? 1 Call Away Customer Loyalty Team is happy to help!
Call 24 hours a day - 365 days a year: 


Contact Us:



Phone: (248) 210-0980